The same vet, wherever we can manage it.
Continuity is worth waiting a day for, so you can ask for whoever saw your animal last and we will make it work if the diary allows. Three vets, two nurses, a cat room away from the dogs, and a phone that reaches a vet at night.
We explain what we are doing and why, we quote before we treat, and we tell you when the cheaper option is the right one.
What happens when you come in.
1. The exam. Nose to tail, and we say what we find as we go.
2. The tests, if any. Bloods, x-ray and ultrasound in house, same day.
3. The plan. Options and prices before anything starts. Insurance claimed direct.
Book your animal in.
Routine appointments online, and a phone that is answered for emergencies day and night. Ask for whoever saw your animal last; it is worth waiting a day for.
Direct insurance claims with most insurers: you pay the excess and nothing more.