Vets who explain, and a waiting room that stays calm.
Routine health checks, vaccinations, dentistry and surgery, with the same vet seeing your animal each visit wherever we can manage it. Cats are seen in a separate room from the dogs.

Book a routine appointment.
Tell us the animal and roughly what is wrong. We confirm by email the same day.
Ring, do not book.
Same-day slots are held back every morning for anything that cannot wait. A vet is on the phone from eight, and the practice number reaches a vet out of hours too.
Counts as urgent: not eating for a day, vomiting more than twice, straining to pass urine, a bloated belly, any collapse, poison, or a road accident.

First vaccinations, nine weeks

Dental check, free with a booster

Ultrasound, same day, in house

The cat room. No dogs, no barking
Routine, and not routine.
Prices are for a consultation; treatment is quoted before it starts, in writing if you want it.

Three vets, two nurses, one number.
Ask for whoever saw your animal last. Continuity is worth waiting a day for, and we will make it work if the diary allows.
Book your animal in.
Routine appointments online, and a phone that is answered for emergencies day and night. Ask for whoever saw your animal last; it is worth waiting a day for.
Direct insurance claims with most insurers: you pay the excess and nothing more.