The legal and housekeeping side of running a website. These articles cover cookie consent on a small business site, the policy pages you are expected to publish and what belongs in them, and keeping contact form spam out without turning away genuine enquiries.
Someone booking therapy may share a calendar, an inbox or a home. Discretion is part of the service, and most of it is decided by your website.
The mistakes are rarely dramatic. A testimonial with a full name, a before photograph, an appointment list posted to save phone calls.
There are three kinds of bot behind the phrase "AI crawler" and they want different things. Which one decides whether an assistant can recommend you, and why blocking the wrong one makes you invisible.
Plenty of owners discover at the worst moment that the domain is registered to someone else. Four things that can be owned separately, and the questions to ask before you are the one finding out.
Three pages, and one of them changes every time you switch a feature on. What a privacy policy, terms and a cookie notice actually have to say for a small business site.
Most consent banners on small sites do not do the one thing they exist for. When you need one, and what a working one actually has to do.
Every spam filter has a false-positive rate, and on a contact form a false positive is a lost customer. What to use, and what to avoid.
The EAA applies to a lot of small online businesses selling to EU customers. What it covers, who is exempt, and the practical fixes that matter most.