The broadest collection on the blog, written for owner-run businesses. It covers websites, bookings and enquiries, payments, reviews, email, privacy and consent, local search and AI visibility, with worked examples drawn from clinics, shops, restaurants, rental firms, letting agents and service trades.
A marketplace takes 15-30% of every order and keeps the customer. Here is how to take orders on your own site instead, and what actually changes when you do.
Every booking through a portal costs you 15-20%. Here is how to make a holiday rental website that takes direct bookings, with real availability, nightly rates and minimum stays.
Every direct booking skips a portal's commission. Here's the website structure that convinces guests to book with you, not through Booking.com.