What to Actually Measure on a Small Business Website
Most small business sites measure visits and learn nothing from them. The four numbers that actually tell you something, and the ones to stop looking at.
Traffic that never books is a conversion problem rather than a marketing one. These pieces diagnose the gap between a visit and a completed reservation: why a rental site can collect visitors and no bookings, the friction that makes people abandon a form midway, and the small set of figures that tell you which fix worked.
Most small business sites measure visits and learn nothing from them. The four numbers that actually tell you something, and the ones to stop looking at.
They found you, liked a car, and left anyway. The specific reasons renters abandon a rental site, and how to close each one.
Plenty of visitors, almost no bookings. Here is what usually sits between the two, and how to close the gap.
Your car rental site gets visitors but few bookings. The booking experience is usually where they leak, and most of it is fixable.