Guides
Sleeps Six: The One Spec Guests Filter On
Guests filter on how many it sleeps and read everything else. Which means one number decides whether your property appears at all.
Blog
Articles
Guides
Pricing a Week, Not Seven Nights
Seven times your nightly rate is the wrong number, and the reason is changeover, not generosity. What a weekly rate is actually buying you.
Guides
Taking a Damage Deposit on a Direct Holiday Let Booking
A hold is not a charge, and the difference decides whether a guest books. What to set, when to release it, and the sentence that prevents the argument.
Guides
Checking a Skipper's Licence and Age Before the Charter
A licence number typed into a web form proves nothing, and an age limit can refuse a booking outright. Knowing which of the two is a gate is the difference between a useful question and a false sense of security.
Guides
Charter Availability: Lift-Out, Service Weeks and Turnaround
A boat can be unavailable for three completely different reasons, and a calendar that treats them as one thing will eventually sell a charter on a hull that is ashore with its propeller off.
Guides
Weather Cancellations: A Charter Policy That Keeps the Customer
The forecast turns at six in the morning and six people are already driving to the marina. The seamanship decision is yours; the money decision should have been made in writing before the season started.
Small Business
How to reduce no-shows at a salon without annoying your regulars
A missed colour appointment is three hours of a stylist's day that cannot be sold to anybody else. The fixes run in a specific order, and deposits are not first.
Guides
Booking physiotherapy appointments when every session is a different length
A first assessment takes an hour, a follow-up takes thirty minutes, and a one-size diary makes both of them wrong. How to set appointment lengths per treatment.
Guides
Letting clients book with a particular stylist
Most salon clients are loyal to a person, not a shop. A diary that cannot express that loses the booking or gives it to the wrong chair.