An alternative to the delivery apps
Keep the marketplace for reach. Stop paying it for the regulars who already know you.
- Free plan - no time limit
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- Cancel anytime
| Feature | Webkio | Delivery apps |
|---|---|---|
| Commission per order | None - a flat plan plus card processing | A share of every order |
| Who owns the customer record | You - name, email, order history | The marketplace |
| Reach to people who have never heard of you | Your own marketing | Its whole value |
| Your menu, prices and photos | Yours to set | Within its rules |
| Delivery drivers | Your own, or collection only | Provided |
| Emailing your own customers | Built in | Rarely permitted |
| Table reservations and a website | Same platform | Not included |
Comparison reflects Webkio's built-in capabilities; competitor features vary by plan and available apps. Always check each provider's current plans.
Last reviewed 7 September 2026.
A delivery marketplace is an advertising channel that charges by the order. That is a fair deal for a customer who found you on it, and a bad one for the regular who orders from you every Friday and would have come direct. Ordering on your own site does not replace the marketplace; it gives you somewhere to send the people who already know your name.
The verdict
Keep the marketplace for discovery. Run your own ordering alongside it for the customers who already know you, and put your own link on every menu, receipt and bag. The commission you avoid on repeat orders is the whole return, and you can work out what that is worth on the restaurant commission calculator before you build anything.
What each one costs
Webkio is a flat monthly fee with no commission on orders: the Starter plan is 14.99 a month and carries a 2% platform fee on online payments, falling to 1% from Growth Business at 39.99. A delivery marketplace charges a percentage of every order instead, which costs nothing on a quiet week and a great deal on a busy one. The question is not which rate is lower but which shape suits you: a fixed cost rewards volume, a commission rewards nobody but the marketplace.
What moving involves
Nothing, because this is not a move. The marketplace keeps doing what it is good at, which is putting you in front of people who have never heard of you. What changes is where your regulars order from. Most kitchens run both for months and watch the split, and the ones who eventually turn the app off do it because their own channel got busier, not because we asked them to.
When to choose them instead
Use them when you need demand you do not have. A new takeaway with no mailing list and no passing trade gets discovery from a delivery app that no website can manufacture, and paying commission on a first order from someone who had never heard of you is a marketing cost rather than a loss. The argument here is not to leave, it is to stop paying it twice on the same customer.
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