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Comparison

An alternative to the delivery apps

Keep the marketplace for reach. Stop paying it for the regulars who already know you.

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Feature Webkio Delivery apps
Commission per order None - a flat plan plus card processing A share of every order
Who owns the customer record You - name, email, order history The marketplace
Reach to people who have never heard of you Your own marketing Its whole value
Your menu, prices and photos Yours to set Within its rules
Delivery drivers Your own, or collection only Provided
Emailing your own customers Built in Rarely permitted
Table reservations and a website Same platform Not included

Comparison reflects Webkio's built-in capabilities; competitor features vary by plan and available apps. Always check each provider's current plans.
Last reviewed 7 September 2026.

A delivery marketplace is an advertising channel that charges by the order. That is a fair deal for a customer who found you on it, and a bad one for the regular who orders from you every Friday and would have come direct. Ordering on your own site does not replace the marketplace; it gives you somewhere to send the people who already know your name.

The verdict

Keep the marketplace for discovery. Run your own ordering alongside it for the customers who already know you, and put your own link on every menu, receipt and bag. The commission you avoid on repeat orders is the whole return, and you can work out what that is worth on the restaurant commission calculator before you build anything.

When to choose them instead

Use them when you need demand you do not have. A new takeaway with no mailing list and no passing trade gets discovery from a delivery app that no website can manufacture, and paying commission on a first order from someone who had never heard of you is a marketing cost rather than a loss. The argument here is not to leave, it is to stop paying it twice on the same customer.

Frequently asked questions

Almost certainly not. They are how people who have never heard of you find you, and that is worth paying for. The argument here is about the orders that did not need finding - your regulars - which is usually a large share of the total and the part that costs you most in commission.

Put the link where the food is: a card in the bag, the receipt, the menu, your social profiles and your Google listing. The customers who already like you are the ones who switch, and they only need to be told once.

Your own site handles collection out of the box and delivery within the areas and fees you set. If you do not have drivers, collection alone still moves a meaningful share of orders off commission.

Depends on your order volume, average order value and the rate you pay, so the honest answer is to put your own numbers into the restaurant commission calculator rather than take a figure from us.

You publish your menu, switch ordering on, set your areas and fees, and connect Stripe. The menu is the part that takes an afternoon; the rest is settings.

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