Contacts (CRM)

Everyone who has interacted with your site, gathered in one place. These pages cover where contacts come from and how they are unified, working with segments, activity timelines and merging duplicates, and handling data requests from customers exercising their privacy rights.

• All your customers in one place One address book for everyone your site has met, whatever they did - with their orders, total spend and how they first arrived.
• Segments, timeline & merge Label contacts with tags, select them automatically with segments, and merge the duplicates that make every count wrong.
• Customer data requests on your site Every published site can accept access and deletion requests from your customers. What it does, and what it changes.