My site is blank, missing or out of date
"My site is not showing" is several different problems. This is the order to check them in.
Nothing loads at all
A blank page, a white screen, or an error instead of your site.
- Is the site status Live? Settings > Access & Visibility. Draft, Maintenance and Archived all hide a perfectly good site - see Site status & visibility.
- Is it password protected? Same page. You will not see the prompt yourself if you are logged in.
- Are you using the right address? Try your free address. If that works and your custom domain does not, the problem is DNS - see Custom domain not verifying.
- Have you published? A project with no published page has nothing to serve - see Publish your site.
The site loads but my changes are missing
- Did you publish the page? Saving is not publishing, and publishing is per page.
- Hard refresh. Ctrl-F5, or Cmd-Shift-R on a Mac. Browsers cache aggressively, and this is comfortably the most common answer.
- Try a private window. It rules out your own cache and any extensions.
- Check you edited the page you are looking at, and not a duplicate of it.
One page is missing
- Is that page published? Pages publish individually.
- Is it in the menu? Published and linked are separate things - see Pages & menus.
- Does it require a password? Check its page settings.
- Is the address right? Changing a page's slug breaks every existing link to it.
It works for me but not for someone else
- Ask them to hard refresh, then try a different browser or their phone data rather than wi-fi.
- Check geo access. Country restrictions in Access & Visibility block by location, and you will never notice from home - see Site status & visibility.
- DNS reaches people at different times. After a domain change, a colleague may see the old site for a day.
Google cannot find me
That is a different problem, and a slower one. A new site takes days to weeks to appear, and publishing is the start of that clock, not the end. See Site health score.